Support
Frequently Asked Questions
Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days within Japan and 10–14 business days for international orders.
Yes, we ship worldwide, and shipping is free on every order.
Pull the bar off its magnetic plate, charge it with the included USB cable, then snap it back into place. Charge it fully before first use — the light ships uncharged.
No tools, no drilling and no wiring. Stick the adhesive magnetic mounting plate to a clean surface and the light snaps on magnetically. You can pull it off and reposition it whenever you like.
The sensor covers a 120° field and detects movement up to about 12 ft (≈ 3.7 m) away. The light switches off about 20 seconds after motion stops.
Once your order ships, you will receive a confirmation email with tracking details. You can also check your order status anytime through your account page on the store.
Two lights per pack · 10-inch, 12-inch or 14.5-inch · White light or three-colour light. The sensor covers a 120° field and detects movement up to about 12 ft (≈ 3.7 m) away. The light switches off about 20 seconds after motion stops.
Yes. Buy 2 packs and save 10%, or 3 or more packs and save 15%. The saving applies automatically in your bag — no code needed. Shipping is free on every order.
Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and may not be able to make changes. Contact us immediately if you need help.
We accept returns within 30 days of delivery. Items must be unused and in their original condition and packaging. Refunds are typically processed within 5-7 business days after we receive the return. Wrong length or color? We will arrange an exchange within 30 days — just message us with your order number.
Contact us right away and we will make it right — no return shipping needed. Include your order number and a quick photo of the issue so we can resolve it as fast as possible.